FAQs
Can I return Chappals, Jewelry, or Baskets?
Yes, we accept returns — though the terms vary by product. Chappals and jewelry can be returned within 7 days of delivery for a wrong size, change of mind, or defect. Baskets are covered only for defect, transit damage, or wrong item — not change of mind, due to higher return shipping costs. See our Return & Refund Policy for full details.
When can I return a product?
You can return a product only if:
- A wrong item was delivered
- The product is damaged or defective
What is Kalapuri’s Free Replacement policy?
If you receive a damaged, defective, or incorrect item, we’ll replace it at no extra cost. Stock availability applies.