Terms and Conditions

Welcome to Kalapuri

You have accepted the terms and conditions mentioned below by using the service of this site.
You have carefully read the Privacy Policy, Shipment Policy and Returns & Refund Policy of Kalapuri.
We do not accept any returns for Kolhapuri Chappals, Baskets, Handbags, God Frames Kolhapuri Chappals, Basket & Customized Products. Please check the size chart twice before placing the final order for these products.

Our Shipment Policy and Returns & Refund Policy is product specific. It is assumed that you have read and fully agree with these product specific policies before placing final order with us.
Use of the Site is available only to persons who can form legally binding contracts under applicable law. Persons who are “incompetent to contract” within the meaning of the Indian Contract Act, 1872 including un-discharged insolvents etc. are not eligible to use the Site. If you are a minor i.e. under the age of 18 years but at least 13 years of age, you may use this Site only under the supervision of a parent or legal guardian who agrees to be bound by these Terms of Use. If your age is below that of 18 years your parents or legal guardians can transact on behalf of you if they are registered users.

All products/services and information displayed on Kalapuri constitute an “invitation to offer”. Your order for purchase constitutes your “offer” which shall be subject to the terms and conditions as listed below. Kalapuri reserves the right to accept or reject your offer. If you have supplied us with your valid email address, we will notify you by email as soon as possible to confirm receipt of your order and email you again to confirm details and thereafter process the order. We may also contact you telephonically or through an email to verify your order and address details. Our acceptance of your order will take place upon dispatch of the product(s) ordered. No act or omission of Kalapuri prior to the actual dispatch of the product(s) ordered will constitute acceptance of your offer.
Though even Kalapuri shall try to deliver the products as per the details/specifications given on the order form by the user, it reserves (in its absolute discretion) a right to deliver a similar/alternate product for reasons beyond its control and any such action shall not be deemed as bad-delivery.
Every order is delivered as per specifications of the product mentioned online. Even though Kalapuri shall try to meet the date and time of delivery schedule as given by the user in the order form, any delayed/ early delivery for whatever reason shall not entitle the user for any damages or compensation from Kalapuri. We will take due caution at the time of delivery to deliver the product to the correct person at the address on the order form, but disclaims any responsibility for claims, damages, and/or compensation.
If the user has any question, doubts or confusion in regard to any of the terms & conditions set out herein he should seek clarifications from us through email and should wait for a written clarification before using the service.
The products/services provided on this site are without warranties of any kind either expressed or implied and Kalapuri disclaims all or any of them to the fullest extent. Kalapuri does not warrant that the products/services offered will be error-free, or that the defects will be corrected, or that this site or the server that makes it available will be free of viruses or other harmful components.
Under no circumstances whatsoever shall Kalapuri be liable for any loss of data, lost profits or any damages whatsoever including, without limiting, any indirect, special, incidental, consequential or other damages that result from the use of or inability to use the products/services offered in the site. Notwithstanding the foregoing, in no event shall Kalapuri be liable to the user for any or all damages, losses, and causes of action including but not limited to, negligence or otherwise exceed the amount paid by the user to Kalapuri for that specific service/product.
All prices are inclusive of cartage, service charges, packaging and all other costs involved with the process of ordering and delivering. All the taxes and customs if applied are not included in the invoice value.
All Jurisdiction and matters of arbitration in Kolhapur (Maharashtra – India) Jurisdiction only.

IMP- Shipping / Return and Refund Policy – Shipping / Return & Refund policy for the products sold by Kalapuri varies from category to category. It is assumed that the buyer has read the Shipping / Return and Refund Policy of the category of the product he is buying and is fully aware of the Shipping / Return and Refund Policy for the product the buyer is placing order for.

Modification of Terms & Conditions of Service
Kalapuri may at any time modify the Terms & Conditions of Use of the site without any prior notification to you. You can access the latest version of the User Agreement at any given time on Kalapuri. You should regularly review the Terms & Conditions on Kalapuri In the event the modified Terms & Conditions is not acceptable to you, you should discontinue using the service. However, if you continue to use the service you shall be deemed to have agreed to accept and abide by the modified Terms & Conditions of Use of this site.

In case of any doubt / query, please contact:
Customer Support
Email: kalapuri.sales@gmail.com
Phone: +91 9066087087
Time: Mon to Fri. (10:00 A.M. to 5:00 P.M.)

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