Refund and Returns Policy
Refund and Returns Policy
Kalapuri.com assures you the best of quality when it comes to our products. However, if you are not satisfied with your purchase for any reason; you may return the product unused, and in the same condition as you received it, in its original packaging within 7 days from the date on which these goods are delivered. We shall issue 100% refund of the cost of the product
Please note that we are not accepting any returns for stitch clothing. You need to notify us first before returning any product. You may do this through the “Contact Us” page on our web site before returning any product. Returns made without notice shall not qualify for a refund.
You may return the product to us at the below mentioned address:
KALAPURI.COM
Customer can return products in below specific reasons :
1) If Wrong Product is delivered to you
2) If Demage Product is delivered to you
Customer need to inform our team within 7 Days in case of any returns.
Contact No : +91 9225136244 or email us : care@Kalapuri.com
CUSTOMER SEND PRODUCTS IN BELOW ADDRESS :
380/2A & 2C, Plot No. 1, E Ward, 202, Siddhivinayak Terraces
Rajaram Rifles, Mali Colony, Kolhapur, Maharashtra, india
Mob : +91 9225136244 Email : care@kalapuri.com
- Customer needs to bear the shipping costs while returning the products.
- We shall not refund the shipping charges paid by you while purchasing the item.
- We shall not refund the customs duties or taxes, if applicable, or paid by you at time of receiving the goods.
- At any point of time, the refunds will not exceed the actual value of the goods.
- Returns would not be accepted for custom made / stitched clothing, including readymade stitched sarees or sarees stitched with custom blouse. However, we would accept returns if we are believe there was any fault from our end.
- Any complaint with regards to the damage or stains or stitching or any other should be reported to us within 24 hrs of the receipt of the products. We may ask for digital picture of the same in order to review the same.
- In case of product return, we will issue a refund once we receive the product back at our office.
- If customer paid twice for one transaction, the one transaction amount will be refunded via same source within 10 working days.
- Within 10 days merchant will reviewed the damaged product received from customer and after 3 days merchant will be delivered the replacement of product.
- The refund will be issued via net banking within 7 working days. Send us the account details for refund along with the order number at care@Kalapuri.com